Terms and Conditions
These terms and conditions govern the use of the okfolie.sk website and the basic rules of communication when providing film installation services based on an individual agreement.
1. Operator
- Business name: OKFOLIE, s. r. o.
- Registered office: Okružná ulica 6555/5, 902 01 Pezinok, Slovakia
- Company ID: 47550007
- Tax ID: 2023960455
- E-mail: info@okfolie.sk
- Phone: +421 907 660 099
2. Nature of the Website
The okfolie.sk website is informational and presentational in nature. The information published on this website is mainly intended to present services, realizations, certification, indicative prices, and contact options. Sending a contact form, e-mail, or making a phone call does not automatically constitute a binding order or the conclusion of a contract.
3. Provision of Services
Installation services for automotive films, safety films, solar films, thermal films, reflective films, or other films are provided based on an individual agreement with the customer. The specific scope of the service, price, installation date, place of installation, handover method of the vehicle or property, and other cooperation terms are determined separately by agreement between the operator and the customer.
4. Prices and Payment Terms
Prices listed on the website are indicative unless expressly stated otherwise. The final price depends on the type of vehicle or property, the scope of installation, the size of the glass surfaces, the material used, and the individual requirements of the customer. The operator is not a VAT payer. Unless agreed otherwise, payment is possible in cash upon handover of the vehicle or after the service has been completed.
5. Order and Appointment Reservation
The installation date must be agreed in advance by phone, e-mail, or another form of communication. The appointment reservation becomes binding only after mutual confirmation. If the customer cannot attend the agreed appointment, we recommend contacting us as soon as possible so that an alternative date can be arranged.
6. Customer Obligations
- provide truthful and complete contact details required for communication,
- arrive at the agreed appointment or notify us of any change in time,
- hand over the vehicle or space in a condition allowing the service to be performed,
- inform the operator about any specific requirements or limitations,
- follow the instructions recommended after film installation.
7. Warranty and Certificate
For selected types of films, we provide a warranty depending on the type of material and the specific installation. For automotive film installation, the customer receives the relevant certificate if it applies to the given type of installation. The warranty does not cover damage caused by improper use, mechanical damage, interference by a third party, or failure to follow instructions after installation.
8. Website Use
- It is prohibited to interfere with the security, functionality, or availability of the website.
- The website must not be used in a way that could harm the operator or third parties.
- The operator reserves the right to temporarily restrict or modify the website, especially due to maintenance, updates, or security reasons.
9. Responsibility for Content
The operator makes reasonable efforts to ensure that the information provided on the website is current and correct. Nevertheless, the operator is not responsible for the completeness, timeliness, or error-free nature of all published information. Photos of realizations are illustrative and presentational in nature. The operator is not responsible for the content of external websites that may be linked from this website.
10. Intellectual Property
The content of the website, especially texts, photographs, graphic elements, designs, logos, and other parts of the content, is protected by applicable legal regulations. Without the prior consent of the operator, it is not permitted to copy, distribute, modify, or otherwise use such content beyond the scope permitted by law.
11. Personal Data Protection
The processing of personal data submitted through the contact form, e-mail, telephone communication, or any other form of contact is governed by the separate Privacy Policy published on this website.
12. Final Provisions
These terms and conditions may be reasonably changed or updated by the operator. The current version is always published on this website. Legal relationships not regulated by these terms and conditions are governed by the applicable laws of the Slovak Republic.